Dear Customers,
Due to the approaching Lunar New Year, our partnering logistics companies will be on holiday. During this period, you can still place orders as per normal, but the shipping of your order will be suspended. We will resume shipping as soon as possible after the holiday, and we are very sorry for the inconvenience caused!
The customer service will be on holiday from January 18th to January 23rd. If you need help or have any inquiries, you can leave us a message. We will reply as soon as possible after resuming our service on January 24th.
The following includes the holiday period for logistics companies and resumption of service for each region:
Singapore, Thailand, Malaysia:
- Holiday from January 12th to January 27th
- Shipping resumes on January 28th
Taiwan:
- Holiday from January 13th to January 27th
- Shipping resumes on January 28th
Japan:
- Holiday from January 17th to January 23rd
- Shipping resumes on January 24th
South Korea:
- Holiday from January 18th to January 23rd
- Shipping resumes on January 24th
Other regions:
- Holiday from January 19th to January 23rd
- Shipping resumes on January 24th
During this period, you may not be able to sign for packages, and you may not receive updates on the delivery. However, please do not worry, as we will follow up the status when the logistics company resumes delivery.
Thank you for your understanding and happy new year!